Shipping policy
Last updated: October 6, 2026
ORDER PROCESSING
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
Some products may be shipped by a third-party fulfillment partner and may require additional processing time. If an unusual delay affects your order, we will contact you using the information provided during checkout.
SHIPPING RATES AND DELIVERY ESTIMATES
Available shipping methods, shipping charges, and estimated delivery times are displayed during checkout based on the products ordered and the delivery destination.
Delivery dates are estimates and are not guaranteed. Carrier delays, weather, holiday demand, and other circumstances outside our control may affect delivery.
SHIPPING DESTINATIONS
PeakFinds accepts shipping orders for United States destinations only. We do not offer international delivery. Available shipping services and address eligibility are confirmed during checkout.
FULFILLMENT AND DELIVERY
Orders may be fulfilled by third-party suppliers. Delivery timing and fulfillment location can vary by item; our Utah mailing address is not necessarily the shipping origin. U.S. delivery eligibility does not by itself indicate U.S. warehouse stock.
Any transit estimate shown is additional to the 1–3 business-day processing estimate above, unless explicitly stated as a total arrival estimate. If your product page or checkout does not provide a delivery estimate, email info@peakfindsstore.com with the item and your ZIP code before ordering so we can confirm the current supplier estimate.
MULTIPLE PACKAGES
Some orders may ship in more than one package. Tracking numbers will be sent as they become available.
ORDER TRACKING
When tracking is available, tracking information will be sent to the email address associated with the order.
Tracking information may take up to 48 hours to begin showing movement after the shipping label is created.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address.
Contact info@peakfindsstore.com immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after an order begins processing.
Additional shipping charges may apply when a package is returned because of an incorrect, incomplete, or undeliverable address.
LOST OR MISSING PACKAGES
If tracking shows that a package is lost, contact us with your order number. We will review the situation with the carrier or fulfillment partner and work toward an appropriate resolution.
If tracking shows "delivered" but you cannot locate the package, please:
- Verify the delivery address.
- Check around the property and any secure delivery locations.
- Ask household members or neighbors whether they accepted it.
- Contact the shipping carrier.
- Email info@peakfindsstore.com if the package is still missing.
DAMAGED OR INCOMPLETE ORDERS
If your order arrives damaged or incomplete, contact info@peakfindsstore.com promptly. Include your order number and clear photographs of the item and packaging when possible.
RETURNS
Returns are governed by the PeakFinds Refund Policy.
SHIPPING QUESTIONS
For assistance with shipping or an order, contact:
PeakFinds
Email: info@peakfindsstore.com
Phone: (435) 695-7623
Mailing address: 514 S 1990 E, Unit 524, St. George, Utah 84790, United States
Please do not mail a return to this address until your return has been approved and you have received return instructions. Returns sent without prior approval may not be accepted.