Frequently Asked Questions
Orders
How do I know my order was received?
After checkout, you should receive an order confirmation at the email address or phone number provided. Review it carefully and contact us as soon as possible if anything is incorrect.
Can I change or cancel an order?
Contact us as soon as possible through our Contact page. We will try to help, but changes or cancellations cannot be guaranteed after processing begins.
Shipping
Where do you ship?
We accept shipping orders for United States destinations only. We do not offer international delivery.
How long will my order take?
Orders are generally processed within 1–3 business days, excluding weekends and holidays. Transit time is additional and varies by product, fulfillment location, and shipping service. See the product or checkout estimate. If no estimate is shown, email info@peakfindsstore.com with the item and your ZIP code before ordering. Read our Shipping Policy.
Will I receive tracking?
Tracking details are sent when they become available. Some orders can arrive in more than one package.
Why might items arrive separately?
Products can be fulfilled from different locations, so portions of the same order may have separate tracking information and delivery dates.
Discounts
How do I use a discount code?
Enter the code in the discount field during checkout. Codes can have eligibility rules, expiration dates, and usage limits.
Returns and order problems
What if my order arrives damaged or incorrect?
Contact us promptly with your order number and clear photos of the item and packaging so we can review the issue.
How do I request a return?
Request a return within 30 days after delivery by emailing info@peakfindsstore.com. Eligible items must be unused, unworn, with original tags and packaging, and proof of purchase. Wait for approval and return instructions before mailing anything. Customers pay return shipping for approved change-of-mind returns; confirmed damaged, defective, or incorrect items have no additional return-shipping cost. Approved refunds are issued to the original payment method within 10 business days after inspection. Product exclusions and full details are in our Refund Policy.